Paycom customer service

Paycom customer service. com Oct 24, 2022 · Paycom is a cloud-based payroll and HR software that offers a full-service HCM system. See how these principles position us as one of the nation’s most trusted companies. (NYSE: PAYC) ("Paycom"), a leading provider of comprehensive, cloud-based human capital management software, was named a 2024 Excellence in In Paycom’s self-service app, it’s easy for employees to update this data themselves. Learn about its features, pricing, user reviews, benefits, drawbacks and alternatives in this comprehensive review by NerdWallet. Paycom helps New York City businesses streamline their employment processes from recruiting to retirement and everything between. action-oriented. Pros: As Administrator of the system, Paycom is convenient/easy to use. I have no complaints about our experience over the last two years. Paycom is very user friendly. Call for a demo today! Low job security, tough work environment. PROS. Memorial Road, Oklahoma City, OK 73142 800. The Paycom App is fantastic. Give employees the financial convenience they demand with the Vault Visa ® Payroll Card. Paycom is more suitable for medium to larger businesses, whereas Paychex suits all business sizes. Paycom continues to review and evaluate and update their model with intuitive processes. Oklahoma City, OK 73102. , help is always just around the corner. Following up on complicated customer interactions where required. Medium businesses. Paycom offers a great compensation package, but it's at the cost of a great deal of stress. Paycom Center. , known simply as Paycom, is an American online payroll and human resource software provider based in Oklahoma City, Oklahoma with offices throughout the United States. Step 3. (NYSE: PAYC) ("Paycom"), a leading provider of comprehensive, cloud-based human capital management software, was named a 2024 Excellence in Customer Service Award winner. Paycom helps New Jersey businesses streamline their employment processes from recruiting to retirement and everything between. As we pursue our mission of redefining HR and payroll technology, we strive to uplift the people who make it possible. See full list on forbes. Vault isn’t just a payroll card, but a vehicle for financial wellness by giving employees — even those without traditional bank accounts — greater control and convenience over how they get paid. Day shift + 2. Step 2. Paycom’s website does not offer chat support, and after a diligent search, we were unable to find any email addresses. 100 W. Paycom data privacy request form. Paycom is an extraordinary Company. Five values govern our mission. 1-800-394-4357. Paycom simplifies payroll processing and allows staff to be more involved. Through our self-service app, Beti notifies employees of pending tasks requiring action before payday. - 8 p. My employees are much happier with paycoms transparency and my role as the employer so much easier. m Central time. The average Customer Service Specialist base salary at Paycom is $48K per year. When we succeed, the ripple effects are felt by families, communities and the world we call home. Best of all, this data flows seamlessly across Paycom’s entire system, simplifying employees’ HR experience through just one login. 24/7 customer service. UKG does not offer an assigned payroll specialist to your account. Reno Ave. Paycom Software, Inc. S. Salary information comes from 64 data points collected directly from Average Paycom Customer Service Supervisor yearly pay in the United States is approximately $103,926, which is 86% above the national average. Dec 31, 2023 · We continue to disrupt a large, expanding market with a demonstrated track record of growth and innovation. “I would recommend Paycom to any company that is looking to simplify their payroll process and enhance their HR needs while providing their employees with a user-friendly system. 29, 2022) – Paycom Software Inc. This seller hasn't added their security information yet. 366. Paycom helps Sacramento businesses streamline their employment processes from recruiting to retirement and everything between. 1 out of 5 stars. step-by-step guidance to find and fix errors before payday. That reduces post-payroll corrections, mitigates Step 1. Best for The far-reaching benefits of Paycom’s small business payroll services. I don't need to wait for soemone to approve the changes that I need. In early 2020, the company joined the S&P 500. Texas. Mar 8, 2024 · Paycom stands out for its excellent customer support as it provide one-to-one service to its clients as they get a single point of contact for all their queries. submit expenses by uploading receipt photos. Call for a demo today! Patient, Helpful, Great Customer Service, with Awesome Tech. 98 per hour. Employee Self-Service ® Paycom Learning; HR Management ; Suite Overview; Direct Data Exchange ® Manager on-the-Go ® Documents and Checklists; Global HCM ™ Benefits Administration; Enhanced ACA; Ask Here; Report Center; Personnel Action Forms; Government and Compliance; Clue ® COBRA Administration; Paycom Surveys; 401(k) Reporting; Time Customer Service Representative (Current Employee) - Oklahoma City, OK - January 13, 2021 Paycom is a great employer when you are working in office, paycom is not a good employer with the work from home culture. Professionally responding to customer inquiries. For a full list of all fees, see "Fee Information," linked below. Answering phones, emails, and live chat from customers. 10497 Town and Country Way. You can also sign in and use our Get in Touch page to send us an email message or chat with a live agent from 9:00AM to 1:00AM ET. test benefit deductions on sample paycheck. Paycom makes me feel empowered in terms of handling my clock in/out. To make changes to your certificate, click on the Service Requests button. Call for a demo today! Have a question? We can help! Please fill out the form below and an arena representative will get back to you as soon as possible. -5 p. Facebook: @PeacockTVCare. Monthly fees are straightforward, starting at a base fee of $40 per month, plus an additional $6 per employee per month. Front Desk Agent. Aflac Group Customer Solutions Center: 800. Average Paycom hourly pay ranges from approximately $12. presented the Anna’s House Foundation with an employee- and employer-combined donation of $10,000. Educate your managers and employees quickly, easily and consistently on the following foundational topics – ready to use at no additional cost to you! To learn more, download the Paycom Learning Course Catalog . Each Client Setup and Service team member receives the comprehensive on-site training needed to support clients and mentorship from seasoned, expert pros. Posted 12 days ago. Customer service is horrible My wife works for a larger company and they also use paycom which is how I came to hear about them for my business. Paycom is one of 18 organizations to earn the award in the 1,000-9,999-employee category and the only company based in Oklahoma. However, users praise UKG for their training and education. Business Intelligence Group Apr 26, 2024 · Paycom and ADP RUN have mobile apps to allow employees to access and manage their payroll information. 00 per hour for Support Specialist to $21. 580. No minimum balance fee, no activation fee, no monthly fee and no customer service fee. Skills for Client Setup and Service Roles. Best for enterprises: Workday HCM. Paycom helps Jacksonville businesses streamline their employment processes from recruiting to retirement and everything between. , a leading provider of comprehensive, cloud-based human capital management software, was named a 2024 Excellence in Customer Service Award winner. Request meeting. For employees, or standard users, the system is easy to navigate. 2668 Jul 14, 2023 · Paycom Customer Support. access and complete performance reviews. Office Hours: M-F 8 a. Small-Business (50 or fewer emp. Best midsize solution: ADP Workforce Now. Aug 8, 2018 · Employees raised funds during Paycom’s Customer Service Week through straight donations, as well as purchasing ride wristbands and dunk tank throws for an on-site carnival. New Client Supervisor (Current Employee) - Oklahoma City, OK - October 16, 2017. 4698. Apr 11, 2024 · Paycom Software, Inc. How secure is the data stored within Paycom’s payroll tax management software? Paycom’s single-database software employs comprehensive, in-depth and industry-proven standards and technologies to protect and defend customer data and its privacy in our 6 days ago · The average Paycom salary ranges from approximately $38,489 per year (estimate) for a TSR/Customer Service Representative to $431,781 per year (estimate) for a Chief Executive Officer. Feb 1, 2020 · Patient, Helpful, Great Customer Service, with Awesome Tech. clock in/out and submit time. Call for a demo today! We would like to show you a description here but the site won’t allow us. Horrible customer service - Paycom is so customizable that representatives are unfamiliar with how their own software works or how changing one setting will impact other settings They sell it like your assigned representative will assist you with things, but in reality, it is hard to get a hold of your actual rep and when you do get a hold of Apr 11, 2024 · OKLAHOMA CITY, April 11, 2024--Paycom Software, Inc. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Paycom's Customer Service score was rated the highest by customers who have used Paycom's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage. Unique Self-Service Automation. Feb 21, 2024 · What are the Standout Features of Paycom? 1. Learn all about Paycom’s mission, corporate values, company history, service commitment, security No matter where you are in the U. Read more. My wife bragged about how they were top notch, detailed, and had great customer service. With the Vault card and mobile app, employees can get paid up to two days earlier* every payroll cycle. dental and vision insurance. Suite 400 Houston, TX 77024 Paycom helps Detroit businesses streamline their employment processes from recruiting to retirement and everything between. Oklahoma City, OK 73142. This has truly made our jobs easier. Call for a demo today! Apr 4, 2024 · Paycom earns national Top Workplace award for fourth consecutive year. Company Size. One salary reported. Employees can ask questions anytime, anywhere, by logging into Paycom. 0 out of 5. (NYSE: PAYC) ("Paycom"), a leading provider of comprehensive, cloud-based human capital management software, was named a 2024 Excellence in You can try any of the methods below to contact Paycom. Call for a demo today! When you enable Paycom Learning, this basic content package of e-learning courses comes built-in. Recording details of customer interactions (proficiently and accurately) Develop rapport with Paycom has approximately 36,820 clients across the United States (as of Dec. Small businesses. Paycom is easy to use and we should have upgraded earlier. m to 7 p. 98 per hour for Front Desk Agent. Best for streamlined payroll: Gusto. Amelia G. and internationally. Paycom helps Salt Lake City businesses streamline their employment processes from recruiting to retirement and everything between. Role. Paycom's Software is above the rest. Read what customers say about Paycom's payroll and HR software and customer service. Address. Paycom helps Oklahoma City businesses streamline their employment processes from recruiting to retirement and everything between. Self-help knowledge base and online training courses also available. 3436 Aflac Tier One Customer Service Center (8 a. 31, 2023), up 1% from the prior year. Paycom Customer Service Score by Usage. The modules such as Benefits Administration, Time and Attendance, Document Management, Expense Management, Applicant Tracking, are very intuitive to use. Industry. Ask Here automatically routes their inquiries to the appropriate personnel companywide. Benefits and culture. Paycom’s single HR and payroll software is all you need to reach new heights of success. ET M-F): 866. 4. It is to complicated to use. I highly recommend them based on the their tech and customer service. [5] It has been recognized by Fortune and Forbes No matter where you are in the U. Average salaries for Paycom Customer Service Specialist: $41,925. New Paycom Customer Service jobs added daily. The Press Room includes news, updates, press kit, and all of Paycom's latest media coverage. It's all about the bottom line and not about the people. But more importantly, I would recommend Paycom because their customer service is above and beyond the norm, and that is priceless. Apr 11, 2024 · The estimated total pay range for a Customer Service Specialist at Paycom is $40K–$58K per year, which includes base salary and additional pay. With visibility into their pay and how it’s calculated, employees are empowered to own the process and their overall HR data. timely alerts when they need to act. Call for a demo today! Jul 14, 2023 · Overall Score: 4. For general inquiries: Paycom Corporate Headquarters 7501 W. Very thankful for this professional relationship and vehicle for our Payroll and Benefits. 333. And with pay cards and the option to pay employees daily, our payroll software has features that benefit workforces of all types. Your employees enjoy: full insight into their check before payroll runs. Learn how Employee Self-Service can reduce your burden, improve productivity and increase accuracy and engagement. Based on our thorough research, we feel confident recommending Paycom to business owners. ”. Call for a demo today! Paycom Software, Inc. We tested Paycom’s phone support feature, as detailed Paycom's software is user friendly and expanse regarding details, data and options. clarity on how things like tax withholdings, expenses and promotions affect their pay. The File a Claim button takes you to the right claim forms. 7. Paycom Values 5 values to guide everything we do. Paycom Founder and CEO Chad Richison attributes much of the company’s success to a combination of a superior product, well trained sales team and the company’s prevailing focus on customer service. The Excellence in Customer Service Award program recognizes products Excellent Service! Paycom has excellent customer service, a simple to use design, and anytime I have an issue - they are quick to respond. Location. Paycom is an extraordinary Company, that values not only their product but their customers. Security Officers ensure safety and security for Paycom property and personnel. Stay up to date with Paycom news. It’s a powerful employee benefit — and a secret weapon in the professional services. Please click on the country abbreviation in the search box below to Apr 11, 2024 · OKLAHOMA CITY-- (BUSINESS WIRE)-- Paycom Software, Inc. 3036 Aflac New York Customer Solutions Center: 800. $21. Learn more. With 24/7 availability via Paycom’s mobile app, employees can update contact details, direct deposit info, beneficiaries, and more, reducing HR’s administrative load. Whether you employ dozens or thousands, our software helps maximize efficiency and ROI while scaling with you. Stacey Pezold has been named Executive Vice President of Operations and is responsible for the entire operations team at Paycom’s corporate headquarters in Oklahoma City and Oct 29, 2020 · The main differences between Paycom vs Paychex are: Paycom support is available only during office hours, whereas Paychex offers 24/7 online support. Email: info@asm-okc. . 990. "5 STAR EXPERIENCE". In short, you can use Paycom to hire, engage, pay, manage, and track your employees effortlessly. The average additional pay is $0 per year, which could include cash bonus, stock, commission, profit sharing or tips. The Paycom team offers great customer service and was available throughout the implementation process. See how Paycom responds to feedback and addresses issues. $1-per-pay-period individual health insurance. Jun 28, 2017 · This year’s grand total surpassed the 2016 Paycom Customer Service Week gift to Anna’s House by more than $7,000. . Pay information not provided. All conversations are stored in one secure dashboard, while customizable templates and saved answers to FAQs streamline your process. [3] [4] It is attributed with being one of the first fully online payroll providers. Employees preview their pay before approving it for submission. Popular Jobs. We've added a few modules on since we initially signed on with Paycom and those additions have been seamless as well. Paycom simplifies life for employees while meeting clients’ payroll processing needs, regardless of their organization’s size or industry. From quarterly earnings and SEC filings to corporate governance and our current annual report, the details you need are here. We set you up for success before you can help our clients succeed. Nov 29, 2022 · OKLAHOMA CITY (Nov. Incorrectly managing COBRA benefits can make you — not the insurance company — liable. With HR tech, employees manage every aspect of their paycheck, like PTO, expenses and benefits. Full-time. We would like to show you a description here but the site won’t allow us. Executive Sales Employees in every role. Paycom can now serve businesses of all sizes in the U. The average Paycom hourly pay ranges from approximately $18 per hour (estimate) for a Chefs Assistant to $166 per hour (estimate) for a Jr. Very patient and helpful. 1 2 3 … 28. Nov 29, 2022 · 24/7 phone support via Vault Customer Service; freedom from check-cashing fees for greater financial wellness; Easy enrollment. m. Automate compliance and delegate the administrative headaches while helping shield your company from fines and penalties — all through our COBRA Administration software. On April 15, 2014, Paycom became a public company with its shares opening for trade on the New York Stock Exchange under the ticker symbol PAYC. Paycom salary trends based on salaries posted anonymously by Paycom employees. *This company may be headquartered in or have additional locations in another country. Paycom Apr 11, 2024 · Paycom Software, Inc. Intuitive tech to fit your needs. Paycom Payroll Llc 3. And they can get paid up to two days earlier † for greater financial flexibility. Paycom payroll services are slightly cheaper than average, whereas Paychex is about average for How much do Paycom Customer Service jobs pay in Texas? Job Title. customer-focused. Plus the customer service is very helpful. Paycom has simplified my HR life tremendously. Paycom’s mission is to simplify life for employees and help our clients succeed. com. Sign Up for Brand Profile PRO to get the full Customer Service by Usage data. We can also be reached through direct message on social media at the accounts below: Twitter: @PeacockTVCare. They listen, which is hard to find within any company. Learn more about our product plans and current promotions . Hands down one of the easiest companies to work with. partners with you to help your organization fully utilize our software for maximum efficiency. Paycom’s employee self-service feature allows employees to manage their own HR data independently. With Vault, employees can have some * or all of their wages deposited on the secure Vault card. They make everything so easy. We have sales offices nationwide, so let’s touch base. Ours goes even further by putting payroll approval in the hands of those who know their paycheck best: your employees. The average Paycom salary ranges from approximately $41,497 per year for Support Specialist to $106,062 per year for Customer Service Supervisor. May 16, 2022 · 4 out of 5 stars. Call for a demo today! Paycom helps Texas Operations Center businesses streamline their employment processes from recruiting to retirement and everything between. We use Paycom as our payroll provider. I am in control of my the changes that I need to do. The Oklahoma City-based company is finding many New York employers who appreciate Paycom’s technology and value proposition and are anxious to work with their award-winning sales and customer service teams. (NYSE:PAYC), a leading provider of comprehensive, cloud-based human capital management software, has announced the launch of the Vault Visa® Payroll Card. They hire the best employees, and it shows with their product and customer service/experience. “We celebrate this generous donation with Paycom because of the need to find safe, loving foster homes for vulnerable children,” said Katherine Craig, executive director of the Anna’s House Foundation. It is a financial lifeline for families in a time of high inflation and Paycom’s self-service tools allow employees to effortlessly onboard, train, enroll in benefits, verify payroll and track their development anytime, anywhere without HR’s direct involvement. Great customer service. Paycom states they have approximately 36,820 clients across the United States (as of Dec. They also have additional features that will help us go paperless and create a more efficient HR department. May 29, 2024 · AG. Leverage your professional network, and get hired. 433. Show More With our self-service app, your employees can: view accruals for – and request – paid time off. Salary information comes from 15 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Explore Paycom Customer Service Representative salaries in the United States collected directly from employees and jobs on Indeed. review plans and enroll in benefits. March 20, 2024. The Frequently Asked Questions section helps you find important information about your certificate. Ever since the company went public the culture has deteriorated. When I was first signing on with paycom, that is exactly what I experienced. Our software supports small family-owned businesses and enterprise Apr 11, 2013 · Paycom provides payroll and human capital management technology to customers in all 50 states. With our single system of record, employee changes need entering once and only once Paycom helps Denver businesses streamline their employment processes from recruiting to retirement and everything between. Download Now. Apr 22, 2024 · The average Paycom salary ranges from approximately $38,489 per year (estimate) for a TSR/Customer Service Representative to $431,781 per year (estimate) for a Chief Executive Officer. Oct 4, 2012 · Paycom, one of the fastest-growing online payroll and HR technology companies in the nation with over 20 locations coast-to-coast, is pleased to announce an important promotion within their senior leadership team. Customer Service. Paycom helps Los Angeles businesses streamline their employment processes from recruiting to retirement and everything between. CONS Aug 31, 2022 · Customer service available by phone or online chat, Monday through Friday from 7 a. ) 5/28/2024. access W-2s and other tax forms. Phone: (405) 602-8700. OKLAHOMA CITY – Today, employees of Paycom Software, Inc. Paycom’s all-inclusive HR software services are more expensive than most competitors, but all of the included tools and features offer businesses an outstanding value– especially large businesses. Staff is knowledgeable, friendly and helpful. For Paycom Vault Card customer support, call 888. Best of all, for ongoing service, you’re assigned a dedicated specialist who: knows you and your business. To ensure you’re taking full advantage of the Paycom system, we supply information on best practices and monthly enhancements. Best customized packages: Rippling Today’s top 138 Paycom Customer Service jobs in United States. Identifying, escalating priority issues, and reporting to high-level management. 4505. May 17, 2023 · Best overall Paycom alternative: Paylocity. We did, however, find multiple telephone numbers for Paycom, including a general inquiries number and numbers for Paycom offices in 28 states. Additionally, both services have employee self-service portals and offer benefits administration. Paycom DFW has 2 locations, listed below. At Paycom, learning and innovation never stops. Executive Sales Customer Service. Paycom offers a self-service payroll and HR software that allows employees to manage their own data and access various features through a mobile app. Paycom doesn’t offer any upfront pricing information, and their user-reported setup fees ranged from $500 for 15 employees up to $1,200 for 40 employees. 2/5. Oct 23, 2012 · Paycom, a nationally recognized human capital management technology company, has recently opened a new office in New York City. Officers monitor and ensure all proper procedures are followed for individuals…. 5. With Beti, they troubleshoot, verify and approve their paycheck for accuracy. Discover which options are the fastest to get your customer service issues resolved. Several reviews complain about being redirected to a call center and struggling to speak with a customer service rep. Support Page. Dedicated specialists offer personal support to improve efficiencies. fg oc gi du qu ei nx kq xi jf